Privacy Policy

Last Updated: February 2026

1. Introduction

Andersen Taxation and Advisory (Pty) Ltd, operating as Andersen in Namibia ("we", "our", "us"), is committed to protecting the privacy and personal information of individuals who visit our website (na.andersen.com), engage with our services, or otherwise interact with our firm. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa where applicable to South African data subjects.

Andersen Taxation and Advisory (Pty) Ltd is a member firm of Andersen Global, a Swiss verein comprised of legally separate, independent member firms located throughout the world providing services under their own name or the brand "Andersen," "Andersen Tax," "Andersen Tax & Legal," or "Andersen Legal." The member firms of Andersen Global cannot obligate each other and are not liable for each other's acts or omissions. Andersen Global does not provide any services.

2. Information We Collect

We collect information that you provide directly to us, including: contact details (name, email address, phone number, company name) submitted through our website forms or email correspondence; professional information provided in connection with our services (job title, industry, business details); information submitted through consultation booking forms; career application information (CV, qualifications, employment history); and newsletter subscription details. We also collect information automatically through our website, including: IP address and approximate geographic location; browser type and operating system; pages visited and time spent on our website; referral source and search terms; and device information.

3. How We Use Your Information

We use your personal information to: respond to enquiries and provide requested information; deliver professional services under engagement agreements; process consultation bookings; send relevant tax alerts, insights, and newsletters (with your consent); improve our website and user experience; comply with legal and regulatory obligations; manage career applications; and maintain our client relationship management systems.

4. Legal Basis for Processing

We process your personal information on the following legal bases: consent (for newsletter subscriptions and non-essential cookies); contractual necessity (for service delivery under engagement agreements); legitimate interest (for responding to enquiries, improving our services, and business development); and legal obligation (for regulatory compliance and record-keeping requirements).

5. Data Sharing

We do not sell your personal information to third parties. We may share your information with: other Andersen Global member firms where necessary to deliver cross-border services (with your knowledge and, where required, consent); service providers who assist us in operating our website and business (hosting providers, analytics services, CRM platforms), subject to appropriate data processing agreements; regulatory authorities where required by law; and professional advisors where necessary for the provision of our services. All third-party service providers are required to maintain the confidentiality and security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, subject to the following guidelines: general enquiries are retained for 2 years from the date of last contact; client engagement records are retained for 7 years from the end of the engagement (in line with professional and regulatory requirements); website analytics data is retained for 26 months; and newsletter subscriptions are maintained until you unsubscribe. After these periods, personal information is securely deleted or anonymized.

7. Cookies

Our website uses cookies to improve your experience and analyse website usage. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information (subject to legal and regulatory retention requirements); withdraw consent for processing based on consent (such as newsletter subscriptions); object to processing based on legitimate interest; request restriction of processing in certain circumstances; and receive your personal information in a portable format. To exercise any of these rights, please contact us at privacy@na.Andersen.com.

9. POPIA Compliance

For individuals whose personal information is subject to the Protection of Personal Information Act (POPIA) of South Africa, we acknowledge and comply with the applicable requirements of POPIA, including the conditions for lawful processing, the rights of data subjects, and the obligations of responsible parties. South African data subjects may contact the Information Regulator with any concerns regarding our processing of their personal information.

10. International Transfers

As a member firm of Andersen Global, we may transfer personal information to other Andersen member firms or service providers located outside Namibia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal information, including contractual commitments to maintain equivalent levels of data protection.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, encryption where appropriate, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the revised date. We encourage you to review this policy periodically.

13. Contact

For questions about this Privacy Policy or our data practices, please contact us at: privacy@na.Andersen.com

Andersen Taxation and Advisory (Pty) Ltd
Office No. 310, 2nd Floor, Hidas Centre
21 Nelson Mandela Avenue
Klein Windhoek, Namibia